Polar Hair Care

We ship worldwide and all orders are shipped with Delivery Duties Paid (DDP) &#x2014; meaning customs duties and import taxes are covered so you do not have to worry about any surprise fees upon delivery.However, due to the ever-changing nature of customs policies, there may be rare instances where additional charges arise that are outside of our knowledge and control. If this happens, please do not hesitate to reach out to our support team and we will do our best to assist you. <a data-fr-linked="true" href="mailto:customers@polarhaircare.com" id="isPasted">customers@polarhaircare.com</a>

We ship worldwide and all orders are shipped with Delivery Duties Paid (DDP) — meaning customs duties and import taxes are covered so you do not have to worry about any surprise fees upon delivery. However, due to the ever-changing nature of customs

International Shipping & Customs

Shipping

Is Polar Haircare a permanent dye?

How long does a bottle last?

Does it work to any hair type?

Does it cause allergies or work on sensitive skin?

Does this shampoo leave stains on skin or fabric?

Can it be used with my normal hair care products?

Will it cover my gray hair completely?

Can it be used on dyed or chemically treated hair?

Product Safety & Usage

Products

How do I track my order?

Shipping Timeframes

My Order Shows Delivered But I Haven't Received It

What Happens if My Package is Returned to Sender?

Why is My Tracking Not Updating?

How to Modify or Cancel Your Order

Work With Us — UGC, Affiliates & Influencers

Do you offer wholesale?

Collaboration

Return & Refund Policy

How to Initiate a Return

How Long Does a Refund Take?

Who Pays for Return Shipping?

My Order Arrived Damaged, Wrong, or Incomplete

Money-Back Guarantee

Returns on Subscription Orders

Returns & Refunds

International Shipping & CustomsUpdated 5 months ago