My Order Shows Delivered But I Haven't Received ItUpdated 5 months ago

We know how frustrating this can be and we are here to help!

If your tracking shows delivered but you have not received your package, here are a few things to check first:

• Check around your door, mailbox, or any safe spots your carrier may have left the package.
• Ask neighbors or household members if they received it on your behalf.
• Check if there is a delivery notice or attempted delivery card left by the carrier.
• Wait 24-48 hours as carriers sometimes mark packages as delivered slightly early.

If you have done all of the above and still cannot locate your package, please contact our support team with your order number and we will investigate right away.

[email protected]