What Happens if My Package is Returned to Sender?Updated 5 months ago

Sometimes packages are returned to us due to an incorrect address, a failed delivery attempt, or if the package was not collected in time.

If your order is returned to sender, here is what happens next:

• Our team will notify you once the package has been received back at our warehouse.
• We will work with you to either reship the order to a corrected address or process a refund depending on your preference.

To avoid this from happening, please double check your shipping address before placing your order. If you notice an error right after ordering, contact us immediately and we will do our best to update it before shipment.