Why is My Tracking Not Updating?Updated 5 months ago

If your tracking number has not updated in a while, do not worry — this is more common than you think!

Here are a few reasons why tracking may not be updating:

• Your package is in transit between facilities and has not been scanned yet.
• There may be a slight delay in the carrier's tracking system updating.
• For international orders, tracking updates may be less frequent once the package leaves the origin country.

As a general guide, if your tracking has not updated after 15 days in transit, please contact our support team and we will look into it for you right away.

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